October 28, 2004

Dec 9 statement from Underwriters Laboratory (UL)

A message to our consumers:

Thank you for inquiring about the Underwriters Laboratories advisory concerning the Globe 13W mini spiral compact fluorescent light bulb.

A production error occurred in a small amount of 13 W compact fluorescent bulbs during 2002 and the first three months of 2003 by Fujian Joinluck Enterprise Co. Ltd., our manufacturing partner and the leading manufacturer of compact fluorescent bulbs in China. These bulbs were produced with a non-compliant internal component. In compliance with UL safety standards, this bulb is made with a fire retardant plastic casing, which is designed to prevent the product from igniting. The manufacturer has assured that the only bulbs affected by this error are the 13W mini spiral compact fluorescent bulbs manufactured from January 2002 through April 2003 bearing the following date codes:

The date code is found on the base of the bulb to the right of the Globe logo, as shown here. Only those 13 watt mini spiral bulbs with the aforementioned date codes may be defective.	13 watt mini spiral bulbs bearing the new Globe logo are NOT affected.

If you have 13W CFL bulbs in your home bearing one of the above mentioned codes, please send us the date codes on your bulbs and the quantity, along with your full name, street address and phone number to 13wbulbrecall@globe-electric.com or call 1-800-361-6761. We will gladly replace each affected bulb with two free bulbs. When UPS delivers these replacements, they will pick up the bulbs you are returning, so please have them packaged and ready for pick up.

It has been stated that the 13W mini spiral bulb model bore an “unauthorized UL mark”. This is standard terminology as the bulb contained a component that UL did not evaluate. This is highly exceptional. All Globe Electric products are manufactured to the highest standards and are UL approved.